“But, Did You DOCUMENT IT?”
Documentation isn't administrative cleanup after something goes wrong. The record should show what happened, what leadership did, and how the organization arrived at its decision. Here are ten rules every manager and leader should know.
Meta Moved the People. Was the System Ready?
Meta moved thousands of employees into AI-related work. Using the PLS Framework™, this case study examines whether employee resistance—or the system surrounding the transformation—was the primary driver.
When Expertise Changes Your Perspective
Expertise changes how leaders think—but it can also create blind spots. Discover why perspective, context, and clarity matter in leadership.
They Weren't Having the Same Conversation
A recent conversation about Cowboy Carter revealed an enduring leadership lesson: people often believe they're debating the same issue when they're actually answering different questions. Kimberly D. Sanders explores how executive misdiagnosis—not disagreement—is often the hidden cause of stalled decisions, organizational conflict, and ineffective solutions through the lens of The Third Perspective™.
What Deserves Attention?
The challenge is that organizations quietly reward responsiveness. Leaders become conditioned to answer every message, attend every meeting, solve every interruption, and extinguish every fire.
Eventually, they mistake motion for leadership.
But leadership isn't measured by how quickly we react.
It's measured by what we choose to steward.
Every "yes" is also a "not now" to something else.
Attention is one of a leader's most valuable resources.
Once it's fragmented, clarity becomes difficult.
And when clarity suffers, diagnosis suffers.
That's why I encourage leaders to ask a different question.